Where can I purchase your products?

Lowes, Target, Walmart, Home Depot.com, Kroger, and Amazon.com are just a few retailers that carry our products. Visit our Where to Buy Page to order today!


What is the warranty?

Our products are covered by a manufacturer's 90-day warranty from date of purchase against defects in materials & workmanship. The warranty does not cover damage due to neglect, abuse or weather related damages. Look for the full warranty disclosure on our website.


How do I file a warranty claim?

Please email or mail in pictures of the damages with original receipt to customerservice@ssmg.com or SOUTHERN SALES & MARKETING GROUP, INC. (SSMG), ATTN: Customer Service, 5801 Trade Center Court, Suite A Villa Rica, GA. 30180. Please enclose a phone number so that we may contact you. We will try to replace with same or comparable item.


May I order replacement parts?

Yes, replacement parts are available for most of our products. Please contact our Customer Service Department (see above) for further information and have the item number of fountain available.  


May I order online?

Yes, visit our Where to Buy Page to order from one of our retailers today. 


Can I track my order?

Online tracking is available from most of our retailers.